Protecting your Privacy

We are committed to protecting your privacy. We recommend that you keep this information for future reference. Personal information held by us may include your name, date of birth, current addresses, telephone or mobile phone number, email address, occupation, username or password. We also hold details of your hosting account. If you choose not to provide certain personal information (e.g. your date of birth), we may not be able to provide you with the services you require, or the degree of service which we desire to provide to you. Occasionally, you may need to provide personal information about other individuals to us (e.g. about your authorised representatives). If so, we rely on you to inform those individuals that you are providing their personal information to us and to advise them that we can be contacted for further information.

I collect personal information in a number of ways, but mostly this is done through direct communication with you, or one of your authorised employees. The information I collect from you can be used in a variety of ways, such as:

• verifying your identity
• assist you to subscribe to our services,
• provide the services you require,
• administer and manage those services, including charging, billing and collecting debts,
• inform you of ways the services provided to you could be improved,
• to gain an understanding of your internet needs in order for me to provide you with a better service.

In order to deliver the services you require, I may disclose your personal information to organisations not affiliated of J. Stanford. Your personal information is disclosed to these organisations only in relation to me providing services to you.

These organisations may carry out our:

• customer enquiries,
• mailing operations,
• billing and debt-recovery functions,
• information technology services, and
• web site usage analysis.

I take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information. In addition, I may disclose your personal information to:

• your authorised representatives or your legal advisers (e.g. when requested by you to do so),
• any of my related businesses,
• my professional advisers, including accountants, auditors and lawyers,
• government and regulatory authorities and other organisations, as required or authorised by law.

I take all reasonable precautions to ensure that the personal information I collect, use and disclose is accurate, complete and up-to-date. The accuracy of that information depends to a large extent on the information you provide. That's why I recommend that you:

• let me know if there are any errors in your personal information; and
• keep me up-to-date with changes to your personal information such as your name or address.

You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let me know. You may be required to put your request in writing for security reasons. If you have any questions in relation to privacy, please contact me using the contact information on your last invoice from me, or use the Contact Me page.